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Return & Refund Policy


What is the return process ?
You can get in touch with our Customer Service here and include the following details in your enquiry:
- Order ID
- Name of the Item, and
- Reason for return
The return and exchange policy
- Item must be in its original purchase condition
- Packaging must be unopened, unused, unmarked and not defaced in any manner.
- Items purchased as part of a set or a multi-item pack must be returned as a whole set.
-This return policy does not apply to items, which have been stated as non-exchangeable or non-
returnable.
- For online orders, shipping costs associated with the return of the product will not be covered by
Bloomlab Fragrances (KT0494066-W)
- Your rights under any applicable consumer law are additional to and not affected by Bloomlab
Fragrances (KT0494066-W)’s return and exchange policy above.
What if my item was missing, incorrect, damaged, or faulty ?
We're sorry you received a parcel with damaged, incorrect, or missing items. Let us know by contacting our Customer Service Team so that we can make things better.
Please contact us at bloomlab.co@yahoo.com or whatsapp +6019-5125922 if you have any questions or doubts.